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Terms and Conditions

Detailed description of goods and/or services is a business in the field of providing a website where the public may list lost and found pets in the hope that lost pets and owners may be re-united.

Delivery policy
Subject to receipt of payment, requests will be processed within 4 days and confirmed by way of email.

Export restriction
The offering on this website is internationally available.

Return and Refunds policy
The provision of goods and services by is subject to the terms and conditions. No refunds will be offered.

Customer privacy policy shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

Payment options accepted
Payment may be made via Visa or MasterCard credit cards or by bank transfer into the bank account, the details of which will be provided on request.

Credit card acquiring and security
Credit card transactions will be acquired for via Netcash
Please see Netcash's User Agreement for further information. does not store any credit card information

Responsibility indemnifies itself from any criminal activity that may occur through our site.
If you feel this site is being abused or listings are inappropriate, please contact us. takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website only, customer service and support, dispute resolution and delivery of goods.
We are not responsible for goods and services advertised by other parties on this website.

The owners of this site give no guarantees that lost pets would be re-united with their owners. We are not responsible for the incorrect matching of pet/owner. We do not get involved in the matching of pets with owners. We recommend that disputes be reported to the relevant authorities.

Country of domicile
The laws of South Africa govern this website and chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation may change this agreement or any part thereof at any time without notice, at its sole discretion.

Company information
This website is run by contact details:
Support: [email protected]
Contact Number: +27 (0)21 987 6887

Lost Dogs SA